Manage Every Customer Interaction in One Place

InfinityDesk brings together ticketing, 3CX calls, WhatsApp, and customer management into one powerful CRM platform. Handle everything seamlessly.

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Active Users

Tickets Resolved

Uptime

InfinityDesk Dashboard

248

1.4K

12.4K

New ticket opened

Call answered

Incoming Call

+1 (555) 123-4567

Active

5 new messages

Online

New Tickets

+45 this week

Pending

Powerful Features

Everything you need to deliver exceptional customer support

Smart Ticketing

Automatically route, prioritize, and assign tickets based on custom rules and agent availability.

3CX Integration

Make and receive calls directly from the platform with full call logging and recording.

WhatsApp Business

Manage WhatsApp conversations alongside other channels with automated responses.

AI Assistant

Automate responses, suggest solutions, and analyze customer sentiment with AI.

Advanced Analytics

Gain insights with detailed reports on agent performance, customer satisfaction, and more.

Enterprise Security

Bank-level encryption, role-based access control, and compliance with industry standards.

How It Works

Streamline your customer support in three simple steps

Connect Your Channels

Integrate all your communication channels - email, phone, WhatsApp, social media - into one unified inbox. Set up takes just minutes.

Manage Conversations

Handle all customer interactions from a single dashboard. Assign tickets, track status, and collaborate with your team efficiently.

Analyze & Improve

Use detailed analytics to monitor performance, identify trends, and continuously improve your customer support quality.

Trusted by Thousands of Teams

See what our customers say about their experience

"InfinityDesk reduced our response time by 65%. The 3CX integration alone saved us 20+ hours per week in manual call logging."

Sarah Chen

Customer Support Director

TechGrowth Inc.

"The WhatsApp integration transformed our e-commerce support. We handle 3x more queries with the same team size now."

Marcus Rodriguez

Operations Manager

GlobalShop

"Implementation was seamless. Our team was fully operational in 2 days. The analytics dashboard gives us incredible insights."

James Kim

CTO

StartUpScale

Trusted by 10,000+ companies worldwide

TechCorp

InnovateCo

GlobalBiz

FutureSoft

NextGen

Frequently Asked Questions

Get answers to common questions about InfinityDesk

Most teams are up and running in under 30 minutes. Our guided setup process helps you connect your channels, import contacts, and configure workflows quickly. For enterprise deployments with custom integrations, we provide dedicated onboarding support.

Yes! InfinityDesk has native integration with 3CX and supports SIP trunking for other VoIP systems. We also offer API access for custom telephony integrations. Our support team can help you configure the perfect setup for your existing infrastructure.

The Starter plan supports up to 5 agents, Professional supports up to 20 agents, and Enterprise offers unlimited agents. If you need more agents on the Professional plan, we offer flexible add-ons to scale with your team.

We take security seriously. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II compliant and offer role-based access controls, audit logs, and compliance with GDPR, CCPA, and other privacy regulations.

Absolutely. There are no long-term contracts, and you can cancel your subscription at any time. We also offer a 14-day free trial with no credit card required to test all features before committing.