InfinityDesk - Registration Wizard

Verify Your Email

Enter your email address to get started with InfinityDesk

Email Address *

SMTP Configuration

Configure your email settings to send notifications and emails from InfinityDesk

Configuration Name *

SMTP Host *

Port *

Encryption

Username *

Password *

From Email Address *

From Name *

Set as default SMTP configuration

SMS Configuration

Configure your SMS settings to send text messages from InfinityDesk

Configuration Name *

Phone Number *

Provider

Description

Set as default SMS configuration

Create Your Account

Set up your administrator account to access InfinityDesk

First Name *

Last Name *

Email

Email address is pre-filled from your verification step and cannot be changed.

Password *

Confirm Password *

Phone

🎉 Welcome to InfinityDesk!

Your account has been created successfully! Here's everything you need to get started.

Customer Management

Manage all your customers in one place

Create New Customers

Add customer profiles with complete contact information

View History

Track all interactions including tickets, calls & messages

Import Customers

Bulk-add customers from CSV files effortlessly

Ticket Management

Handle support requests efficiently

Create Tickets

Quickly create and assign support tickets

Update Status

Track progress from Open to In Progress to Resolved

Internal Notes

Collaborate with team without notifying customers

Automation Rules

Auto-assign tickets based on category or priority

Message Management

WhatsApp & SMS in one place

Send Messages

Send SMS and WhatsApp messages to customers

Message Templates

Create reusable templates for common responses

Schedule Messages

Schedule messages to send at specific times

Team Management

Collaborate with your team

Add Team Members

Invite team members and assign roles

Roles & Permissions

Control access levels for each team member

Monitor Performance

Track team metrics and productivity reports